We require 48 hours notice for any cancellations or changes to your appointment. Patients who provide less than 48 hours notice, or miss their appointment will be charged a non-refundable cancellation fee of 50% of the total price of the treatment.
Third and subsequent late cancellations and no-shows will be charged 100% of the total price of the treatment.
Please note that insurance providers do not pay for cancellation fees.
We accept ICBC and WCB patients.
Please keep in mind that while we work together to ensure that patients covered under those programs are funded, the patient is expected to keep track of their approvals and is financially responsible for any uncovered fees and unapproved sessions.
If your motor vehicle accident was over three months ago, please contact Maliha Bashir at firstname.lastname@example.org before booking.
Preparing for your Appointment
You must create an account on Jane App and input your credit card info on your profile. We kindly ask that you fill out the intake form and consent for treatments at least 24 hours before your initial visit. You may be asked to fill out other paperwork if applicable.
Payment and Services
Acceptance of Terms
Covid 19 Protocols
Please use the hand sanitizer provided upon arrival.
Only those receiving treatment will be allowed into the clinic. No family members will be allowed to enter except for quick drop-off and pick-up.
**If you are experiencing COVID symptoms, please stay home. You will not be charged a cancellation fee if you cancel due to feeling ill on the day of your appointment.