What Are Orthotics?

Orthotics are externally applied devices used to modify the structural and functional characteristics of the neuromuscular and skeletal system. Often in the form of a shoe insert, they can help with a number of issues such as weight distribution and directional support.

Please call us at 604-564-2882 (Main Street) or 604-324-0024 (Ontario Street) to book your assessment.

Check out our rates for orthotics and other services.

Please be advised:

We will not be able to direct bill your insurance company for your orthotics. Please make sure your insurance company covers orthotics prescribed by physiotherapists.

To submit your claim, most insurance companies will ask for:

  • Doctor’s Referral;
  • Orthotics Assessment;
  • Proof of payment;
  • Fabrication certificate (given by clinic with the orthotics).



When you make an orthotics appointment, you will undergo a Biomechanical Assessment Report. For this, a professional will make some observations to decide the best custom prescription for the patient.

The professional will assess the patient’s posture, gait, range of motion, and structural/functional measurements in order to determine the most appropriate recommendation.


The Manufacturing Process

First, 3-dimensional casts or scans of the patient’s feet are taken and sent to a professional Pedorthic orthotics laboratory for fabrication. There, the foot model is modified either manually or digitally as needed, and the orthotics are fabricated from new materials using the latest CAD/CAM technology, or using manual vacuum forming techniques. Then further additions or modifications are made on the formed materials specific to the patient’s needs. Finally, a manual grinding technique is used to finish the devices and the appropriate top covers are added.

What is CAD/CAM Technology?

CAD/CAM technology is an advanced form of digital foot cast processing system. Using this system, we can create 100% exact replications of previous orders. The process is similar to traditional plaster, but with more accuracy and precision than any other previous system. With this, we can produce both traditional vacuum pressed and ultra-precise direct milled orthotics. With the latter, it is possible to calculate and produce the thickness needed to meet your prescribed support rating to 0.1mm increments. The creation of the exact shape and thickness needed means more comfort and better support for the patient.

Kinds of Orthotics

There are many different orthotics available, and thus only a few examples have been listed below:


Supportive running – comfort & support
Performance running – light & responsive
General sport – multi-directional support
Walking – cushion & support
Diabetes/Arthritis – Foot care & support

With an assessment, you will be able to find the right orthotics for you and your lifestyle.